SRC's approach and commitment to first-class support is a key differentiator from other speech solution suppliers.

SRC recognise that document creation is mission critical to all organisations and therefore ensure that an appropriate level of support is available to each and every client. SRC provides a range of support packages, each with clearly defined service levels that ensure prompt and prioritised handling of any technical issues that arise.

• 24 x 7 support available
• E-mail and Telephone helpdesk
• On-site visits
• Remote server support

Clear escalation procedures and the added assurance of rapid on-site support options to supplement remote and telephone support ensure that in the unlikely event of disruption to the speech solution, users are provided with a rapid service restoration.

Further information
We realise that the information on this website is only the first step in identifying the right solution for you and your organisation. SRC's business development team will be delighted to discuss your requirements in much greater detail. To contact us, simply click on one of the options in the Contact Us box.